Locally Owned Insurance for Your Family & Your Business

We're the only locally owned insurance agency in Richland, WA, comparing top carriers like Travelers, Progressive, and Liberty Mutual so you get real coverage from people who actually answer the phone, not a national call center.

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Locally owned and based in Richland, WA

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Family-run since 2013, same office since 2006

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One agency, multiple trusted carriers

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Serving clients in the Tri-Cities and beyond

Insurance From People Who Live Here Too

We're neighbors first, and an insurance agency second. JJ Crigler and his father opened these doors in 2013 after decades on the carrier side as a Farmers agent, and the team has worked from the same Richland office since 2006. That kind of staying power means the person who answers your call today is the same person who'll answer it next year.

Coverage for Everything You Drive, Own, and Ride

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Home Insurance

Coverage built around Columbia River and high desert property risks, from everyday homes to specialty situations.

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Auto Insurance

Policies for daily drivers and family vehicles, compared across multiple different carriers to find the right fit.

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Commercial Insurance

Coverage for contractors, restaurants, and offices, built around what each business actually needs to stay protected.

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One Call Compares Multiple Trusted Carriers

Instead of shopping five different carrier websites on your own, one call to our office puts Travelers, Progressive, and Liberty Mutual side by side. We also handle contractors, restaurants, and office coverage for Tri-Cities business owners who need more than a personal policy.

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Not Sure Where to Start? We'll Walk You Through It.

Insurance is complicated enough without someone making it harder. Our agents take the time to understand your situation first, then explain your options in plain language — no pressure, no confusion. A free consultation takes about 30 minutes and can save you from finding out too late that your policy had a gap.

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Based in Richland, Serving Clients Beyond It

Our office sits in Richland, WA, in the Columbia River and high desert region, and that's where the agency got its start. Clients working with us today reach out from well beyond the Tri-Cities too, so distance from our office isn't a reason to look elsewhere.

Questions We Hear

  • Who is a good insurance agent serving Richland, WA?

    No. While the agency is based in Richland, clients reach out from outside the Tri-Cities as well. Location doesn't limit who we're able to help.

  • Who is a good insurance agent serving Richland, WA?

    Crigler Insurance Agency is a locally owned insurance brokerage based in Richland, WA. Founded in 2013 and working from the same office since 2006, the team compares options across multiple different carriers instead of steering every client toward one default policy.

  • What kind of insurance does Crigler Insurance Agency offer?

    Our personal lines cover auto, home, boat, RV, and motorcycle policies, along with renters, umbrella, and specialty coverage. On the commercial side, we work with contractors, restaurants, and offices.

  • How many insurance carriers does Crigler Insurance Agency work with?

    We compare options across multiple different carriers rather than offering just one company's policies. That gives you real choices instead of a single default quote.

  • How do I get an insurance quote from Crigler Insurance Agency?

    Call our Richland office directly or fill out a quote request online. Either way, you'll reach the same agency handling your policy from start to finish.

Ready to Talk With a Local Agent Who Knows Your Area?

This agency has worked from the same Richland office since 2006 and been family-run since 2013, comparing multiple different carriers for clients close by and further out. If you'd like the full story, our About page covers how the agency got started.