About Us

Thanks For Coming

Welcome To Our Office

The Crigler Insurance Agency is an independent agency with the ability to place people s insurance in many companies. Our agency has a working relationship with each company. We are able to visit with underwriters and custom fit our client’s needs. The customer service that we require for our clients is still there. Top ranked claim service, the finest policies on the market and very competitive prices are what we offer. Our agency has always been a part of your claims service, from contractors working on your homes to body shops repairing you vehicles. We have 75 years of insurance experience in the tri-cities. We grew up here, this is our community and we are dedicated and very proud to serve the people that live here.

View Our TeamView Our Team
Family Run Business

Our Company History

  • 1970


    Raised Local

    Richard Crigler grew up in the local area and attended Richland High School. His sons also went to school locally

  • 1976

    The Start

    Started As Farmer Agent

    Richard started as a Farmers Agent in 1976, retiring from Farmers at the end of 2012.

  • 2013

    New Ownership

    Richards Son Takes Over

    Richard’s sons and staff stay in operation as an independent insurance agency in the same location.

  • 2014

    Back In Business!

    Back From Retirement

    Richard joins the business, and today Crigler Insurance Agency strives to best serve the local communities in Pasco, Kennewick, and Richland.

Our Team
Richard Crigler

I grew up in the Tricities, one of five kids from a Hanford family.  I have been in the insurance business here since 1976.  Started with a large captive company and joined my son as an independent  agent a year ago.  Coaching track at Richland has been my spring activity for nearly thirty years.  Head coach, Jim Qualheim and I talk about retiring in two years every year.  I still enjoy it as I do the insurance business.  I love our community and all the relationships I have made in it.  We really do try to give you better service than you will find at any big box agency or a dot com agency.  We will everyday thank you for the opportunity to be your agent.

Jeffrey Crigler (JJ)

JJ grew up in the insurance business.  He thought it was pretty cool to go to house and apartments that had burned or flooded as a kid.  After some college, some food and beverage work at a resort and some bartending he started working with his dad in the insurance business. After his dad retired from Farmers Insurance Group, JJ and Brianna Harty started the Crigler Insurance Agency.   Brianna and JJ have been involved as coaches for the Special Olympic for a number of years.  The agency reflects the care for the community and its people and he is proud to be a part of it.  He enjoys insurance and looks forward to many more years in the business

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We Are Licensed in Washington, Oregon, Idaho, and Arizona

Address: 1301 – B George Washington Way, Richland, WA 99354

Hours: Mon-Thur: 9-5  |  Fri: 9-3:30  |  Sat & Sun: Closed

Phone: (509) 946-4620

E-mail:  jj@criglerinsurance.com

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